CYBEX 530S Owner's Manual download pdf (Page 41)

Cybex 530S Owner’s Manual

Customer

Service

Page 5-3

Materials damaged in shipment should not be returned for credit. Shipping damages are the

responsibility of the carrier (UPS, Federal Express, trucking companies, etc.).

Apparent Damage - Upon receipt of your shipment, check all boxes carefully. Any damage seen with

a visual check must be noted on the freight bill and signed by the carrier’s agent. Failure to do so will

result in the carrier’s refusal to honor your damage claim. The carrier will provide you with the required

forms for filing such claims.

Concealed Damage - Damage not seen with a visual check upon receipt of a shipment but noticed

later must be reported to the carrier as soon as possible. Upon discovery of the damage, a written

or phone request to the carrier asking them to perform an inspection of the materials must be made

within ten days of the date of delivery. Keep all shipping containers and packing materials: they will be

needed as part of the inspection process. The carrier will provide you with an inspection report and the

necessary forms for filing a concealed damage claim. Concealed damage is the carrier’s responsibility.

Fax your order to 508-533-5183. To speak with a customer service representative, call 888-462-9239

(for customers living within the USA) or 508-533-4300 (for customers outside the USA).

Use only Cybex replacement

parts when servicing.

Failure to do so could result

in personal injury.

Cybex will void warranty if

non-Cybex replacement parts

are used.

CAUTION

Damaged Parts

Ordering Parts

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CYBEX 530S Owner's Manual Page 41